TERMS AND CONDITIONS
The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to ……Nuts4Pets ….and the terms "Visitor” ”User” refer to the users.
This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.
USE OF CONTENT
All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organization’s or entity’s written permission.
ACCEPTABLE WEBSITE USE
(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation,
(1) accessing data not intended for such user or logging into a server or account which the user is not authorized to access,
(2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,
(3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or "Trojan horse" to the Website, overloading, "flooding", "mail bombing" or "crashing", or
(4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offense or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libelous, defamatory, pornographic, profane, obscene, threatening, abusive, or hateful.
The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees, and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use ofnuts4pets.comor their breach of the terms.
User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user's transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.
User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and the termination was justified or not, negligent or intentional, inadvertent or advertent.
User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall the Company's total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website Material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
Refund and Cancellation Policy
Our primary focus is on complete customer satisfaction. In the event, if you are displeased with the services provided by nuts4pets, we will refund back the money, provided by the reasons that are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the products you purchase.
In the case of dissatisfaction from our services, clients have the liberty to cancel their products and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For Cancellations, please contact us via contact us link or call/WhatsApp 8744018744
Requests received later than 3 business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.
No returns will be accepted in the categories of Consumables such as Food as we understand that the user has made an informed choice. Yes, if the package is damaged during delivery, in that case, we would be happy to accept a return and refund your money provided you send us an image of delivery the very same day you received the package.
You can either email us at email@example.com with the Order ID and reason for return. Alternatively, you can Submit A Request on the Help page with details of your order. But please remember to do so within 2 business days from the order delivery date and also share the image of the damaged package.
You shall receive the refunded amount within 2-4 business days depending upon the gateway return policies from the refunded article that reaches us back or like cases. Sometimes money is added back as a reward point which can be used in the next order or customer can as for refund of full amount also.
Nuts4Pets reserves all rights for sorting disputes related to refund and returns and its decision will be considered the final decision on the matter.
Reward Points: Reward points can be used by typing the number of reward points you want to use with your order, which can be seen under your account.